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What You Are Saying About Us.
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- "The website for Earphone Solutions (earphonesolutions.com, and their sister site, microphonesolutions.com) is the reason why I own Shure e3 earphones today. The product information and product reviews for noise-isolating earphones that they make available on their site is more comprehensive and easier to access than any other site Ive seen on the net, so I was able to research every aspect of my purchase before buying. They were also very responsive to pre-purchase questions via email. I was put off at first because their published price is not as low as some other sites I had seen - I wanted to buy from them because they had been so helpful, but I wanted to save money, too. Fortunately, they have a beat-absolutely-any-price-out-there policy, and I got my earphones for less than I could ever have anywhere else. I even checked other places to see if they could beat the earphonesolutions low price, but nobody could - and only one site could even MATCH it. I love the earphones, they're super-comfortable and super-high-quality sound. Thanks!"
- "Just wanted to say how unbelievably impressed I have been with your service, your assistance, your prices, your Company!
My friends in the US recieved the little clear plastic box ( I shall pick it up when I go over there in April) - quote from them "Only you would send us a clear plastic box, looks pretty boring to me but we are feeding and watering it everyday for you".
I, of course, received my pair of Shure E3's in record time and beautifully packaged - WOW! Went to bed with Renee Fleming and Brahms last night - WONDERFUL1
Thank you so much for all your kind help and efficient delivery - if you ever want to use a testamonial from me I would be happy to sign my name to anything as long as it extols your virtues ..................
THANK YOU !"
- "I cant heap enough praise on Microphone Solutions. Their customer service was exceptional, they offered me countless options for the purchase of my fantastic Shure E3s.
When making the purchase I had an issue with my credit card and they got in touch with me promptly and clearly informed me of the problem and how to best resolve it. With shipping they offered me several options and clearly explained the process and details of each option.
Even after the parcel had shipped they maintained contact to ensure I was happy with how the product arrived and also offered some tips on how to use the headphones.
There is always a little doubt when you first order something from an online reseller, with Microphone Solutions that doubt was non-existant. In my opinion they are the benchmark for exceptional customer service and quality of after-sale support. Both for online and offline retailers."
- "Fastest shipping ever -- great price too. Many thanks!"
- "Super fast international service! Nice and ultra efficient. Thank you very much!"
- "MicrophoneSolutions.com is a very responsive organization. They have excellent product knowledge, too. This time I also needed to order some Shure microphone accessories that were not listed in Yahoo! shopping and they made it really easy. I've worked with them for three seasons, now."
- "my question was answered promptly and the merchandise arrived timely. better than I expected."
- "I am very pleased with the service and the product. This is the second time that I have placed an order on-line with Microphonesolutions.com and have received delivery in Saudi Arabia. I have been pleasantly surprised that orders have arrived in a very short time through Fedex International. Thank you for your continued excellent service and first class products."
- "The shipment arrived on time and the item was brand new being shipped directly from manufacturing. Besides they can beat any price. Their salespersons are excellent, nice, and very "professional." Recommend 100%."
- "Thanks for your quick responses to my questions. I'm very satisfied with your service and the microphone that I ordered."
- "After speaking with a MicrophoneSolutions representative on the phone, I knew that I was dealing with true professionals. They went the extra mile to get information for me on the product I was interested in by calling the manufacturer. They come highly recommended by me."
- "Far exceeded my expectations! Great customer service."
- "They honored their "beat any price" guarantee and got me my gear ahead of schedule. Great experience."
- "I was surprised to see my order arrive before Christmas and everything was just what I wanted. Thanks."
- "This company was very helpful. When I ordered merchandise which turned out to be 'back-ordered' from the manufacturer, they suggested acceptable substitutes, which actually were less expensive than the ones I ordered. The merchandise was delivered expeditiously."
- "Very pleased with this company. They beat a competitor's price & then delivered my order as promised. Thanks!"
- "Great Customer Service! Fast, friendly, helpful e-mails! Questions answered promptly, and quality solutions offered. Website easy to navigate, and ordering easy & painless. Thanks!"
- "Everything was well packaged and it arrived a bit sooner than expected. All in all, this was a great purchase and I'll order from them again."
- "These people are top-of-the-line customer service people. I noted in my online order that I wanted them to be aware of a manufacturer's recall on one of the items I was ordering. They emailed my back noting that they were more than on top of that situation and would make sure I received a non-recalled part. When I received the box with my order in it, there was a card of thanks in the box and a note on the order indicating they had definitely provided me with a non-recall part. They also advised of a back-ordered component in my order, but gave details as to when they expected it in. Then, to top it all off, they left a personal telephone message on my answer machine to tell me the back-ordered item had come in, it was being overnighted to me at no extra charge AND they supplied me with the tracking number. Sure enough (or is that Shure enough), the part arrived and I play a performance with it THAT night! What a crew at Music1online.com ... proof that there are folk in Florida who REALLY know there stuff (just a little election-time humor). Thanks, Music1online! "
H.T., LA
- "My experience with your service has been excellent, and I hope that all my internet shopping sprees would of been as easy as the one I had with you. Keep -up the good work and I will not hesitate in recommending your services to any of my friends here in USA or in Europe. Thanks again for wounderfull service."
V.B., MI
- "Amazingly fast shipment and receipt of the order, especially for a product (Shure KSM-44) which had just come onto the market. I'll definitely use Music1online.com for future orders."
K.S., TX
- "Unbelieveably fantastic shopping experience. I placed my order on Sunday, got it on Wednesday. Received order confirm and shipping confirm emails. Also liked the personal touches -- a postcard from the packer, an email asking me to rate the site. Added to the overall experience. Very well done!"
P.W., IL
- "a great experience. i received the microphone earlier than expected. it arrived safely and has been working perfectly. would definitely buy from them again. thanks!"
A.N., IL
- "I really appreciated that they followed up immediately with me to insure that what I had ordered was exactly what I needed. I also received my order sooner than expected. I will definately order with them again...especially in comparison with other companies online!"
K.M., UT
- "Sales rep. called about online order to clarify order quantity. Excellent service. These people care about customer satisfaction!!"
R.L., IA
- "Great service---you upgraded my delivery free of charge, so I had the gear in time for an important weekend performance."
K.C., NM
- "The speakers (DS90A's) are great! You definitely exceeded my expectations. I have them plugged into my VS1680 and they work like a charm. Thanks so much for your help. Some feedback for your company... The ordering process was very customer friendly. Your web site is easy to navigate through and the explanations of the various pages are complete and easy to understand. Fed Ex Ground was also easy and on time. The packages arrived in great condition. Your help, of course, was better than excellent! You were honest in your approach with me and I appreciate it. You went out of your way in trying to make my shopping experience a pleasant one. It was. For that, I'm sure you will be getting more of my business in the future! Thanks again and keep up the good work!"
M.M., Virginia
- "Great web site for ordering and very fast. Couldn't ask for much more."
M.T., Texas
- "Thank you for your prompt attention to our order Friday 18th August. Received Tuesday 22nd August.
Very impressive service !!"
P.W., United Kingdom
- "During the 5-day process of this purchase, I received 5 emails, a phone call to confirm receipt, and an invoice mailed separately. I saved money at Music1online.com and received very personal customer service. As the primary audio technician at my church, I will consider Music1online.com for future purchase and recommend them to others. Thank you sales Rep. F.T. for a job well done."
B.H., Texas
- "As I have come to expect from America, your service was excelent and the backup you give makes a person feel that they are dealing with real people who care about their work and not just some faceless machine. The future of internet shopping is undoubtedly furthered by your endeavours. Thank you very much."
B.P., Germany
- "The company is reliable. Whenever you ask them any question, you always can receive a kind reply.
Recently, I bought a lot of things from different companies on Internet. This company is the best one."
M.Y., Pennsylvania
- "I received the package yesterday and passed it along to our acoustic engineer. Thanks so much for the quick service. Thanks again. We are very pleased with your service."
F.C., Colorado
- "You guys had the best prices on the Internet, so I went with your company. Your customer service is very responsive to customer needs. Thank you"
B.D.
- "Thanks for your help. I appreciate the fast service and look forward to receiving your product. . . . So it was
good doing business with someone else who also takes great pride in both products and customer service. Thanks again,..."
G.F., Virginia Beach
- "...everything went fine with the order. Thank you for your help, I never expected such great service from an Internet company. I will use your company again in the future because of your service. Thank you,..."
B.D., New York
- "You have an excellent customer service. I'm amazed with your good service. Thanks very much again for being such an excellent salesman and good person."
G.R., Venezuela
- "I would confirm that I duly received the shipment yesterday via DHL. Thanks for your quick arrangement.
Best regards,..."
T.K., Japan
- "Hello again and thanks for your quick and informative response."
B.H.
- "Any concerns I had were dealt with swiftly and on a personal basis. Thanks"
D.S., Texas
- "They were prompt ,courteous, and patient with my inane questions."
W.K., New Hampshire
- "Hi, thank you for responding so quickly."
J.A.
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